Last Updated: [05-02-2026]

At DHAGEY, every piece is crafted with care and heritage. Due to the nature of handcrafted luxury garments, we follow a strict quality-first policy.

1. Returns

• We accept returns only in case of manufacturing defects or wrong product delivery.

• Return requests must be raised within 48 hours of delivery.

• The product must be unused, unwashed, and in original condition with tags intact.

2. Non-Returnable Items

• Customized or made-to-order products

• Sale or discounted items

• Products showing signs of wear, alteration, or damage after delivery

3. Refunds

• Once the returned product passes quality inspection, refunds will be processed within 7–10 business days.

• Refunds will be issued to the original payment method.

4. Exchange

• Exchanges are subject to product availability and quality checks.

• Shipping charges for exchanges may apply.

5. Important Note

Handcrafted textiles may have slight irregularities, which are part of their authenticity and not considered defects.

For return requests, contact us at: [dhagey109@gmail.com]